Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Cue Congress website and related services (the “Website”), including purchases, renewals, and downloads. The software itself is licensed under a separate End‑User License Agreement (EULA) presented during installation/first run.
1. Definitions
- “Cue Congress”, “we”, “us”: the operator of the Website and seller/licensor of the software.
- “Website”: our website and related online services.
- “Software”: Cue Congress applications and utilities (licensed under the EULA).
- “Subscription”: a time-limited right to use the Software during an active paid term (e.g., annual).
- “License”: the rights granted to you under the EULA.
2. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate information and keep it up to date.
3. Purchases, Billing, Renewals
When you purchase a Subscription, you authorize us (or our payment processors) to charge the applicable fees and taxes. Unless otherwise stated, subscriptions renew on an annual basis.
Annual subscription: Your license remains active only while your subscription is paid and current. A “permanent subscription” should be understood as access during the active subscription period, not perpetual ownership.
Taxes/VAT: Prices may be subject to VAT or other taxes depending on your location and status.
License Types
Cue Congress offers different licensing models depending on the product, including:
- Lifetime licenses (one-time fee, perpetual use of the purchased version), and
- Subscription licenses (time-limited access, typically billed annually).
The applicable license type, duration, renewal terms, and included features are displayed at the time of purchase and during checkout. The Software itself is licensed under a separate End‑User License Agreement (EULA) presented during installation/first run.
4. Two‑Device License Disclosure
Each subscription license is intended for one (1) user and permits installation/use of the Software on up to two (2) devices owned or controlled by the same licensee (for example, a desktop and a laptop).
Using one license for more than two devices, or sharing the license with other users, requires additional licenses and may result in suspension. The detailed device counting rules and enforcement terms are defined in the EULA.
5. Delivery and Access
After purchase, we provide access to downloads, license keys, or account-based activation as applicable. You are responsible for ensuring your systems meet the software requirements and for maintaining backups of your data.
6. Refunds and Cancellations
Refund policy: [ADD YOUR REFUND POLICY HERE]. For EU consumers purchasing digital content/services, additional rules may apply once performance begins (e.g., once download/access is provided).
Cancellation: [ADD CANCELLATION/RENEWAL MANAGEMENT HERE] (e.g., “You may cancel auto-renew at any time; access remains until end of term.”).
7. Acceptable Use
You agree to use the Website lawfully and not to:
- Attempt to gain unauthorized access to systems or accounts
- Disrupt, overload, or interfere with the Website
- Use the Website to distribute malware or unlawful content
- Misrepresent your identity or payment information
8. Intellectual Property
Website content, branding, and materials are owned by Cue Congress or its licensors and protected by intellectual property laws. The Software is licensed (not sold) under the EULA.
9. Disclaimers
The Website is provided on an “as available” basis. We do not guarantee uninterrupted availability or that the Website will be error-free. The Software warranty disclaimers are set out in the EULA.
10. Limitation of Liability
To the maximum extent permitted by law, Cue Congress is not liable for indirect, incidental, consequential, special, or commercial damages arising out of or related to your use of the Website. The Software’s limitation of liability is defined in the EULA.
11. Changes
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes become effective constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of Greece. Courts of [ADD CITY, GREECE] shall have jurisdiction, unless mandatory consumer protection rules require otherwise.
13. Contact
Cue Congress — Email: info@cuecongress.com • Address: Irakleous 110A- Kallithea