CuePulse Manual

1. Overview

CuePulse is a web-based live Q&A, audience polling, and word cloud tool. No software to install on any device — the host opens a browser, the audience joins from their own phones, and results appear live on a projector screen.

Three browser screens cover every role:

• Host Controls the session: manages the question queue, runs polls, and calls on speakers.
• Join Where attendees raise their hand, submit a question, vote on others, and answer polls.
• Present View Full-screen projector display: shows the current speaker, live poll results, and a QR code to join.

2. Getting Started

Subscription & Login

1. Purchase a CuePulse subscription from the Cue Congress website. You will receive a license key by email.
2. Open cuecongress.com/cuepulse/host.html in a desktop browser (Chrome or Firefox recommended).
3. Enter your license key when prompted and click Activate. The key is stored locally in your browser — you will only need to enter it once per device.
4. Enter a Room Name or accept the generated one. This creates your session room. Share the room code with attendees.

Typical Event Setup

3. Host Screen

The host screen is divided into a few main areas:

• Header — room title, Save Room, My Rooms, Settings, and the CueCongress logo (about popup). Click Log out to deactivate the license on this device.
• Room panel — room code, join link/QR, and the Present View, Extend View, Show Join QR, New Room, and Export CSV buttons.
• 4-way on-air switcher — four buttons (Q&A, Poll, Word Cloud, Rundown) control what attendees and Present View currently see. Click a mode to put it on-air; click the on-air mode again to end it and show the Join QR screen instead. Whichever mode is on-air shows a red "ON AIR" tag.
• Queue panel — lists all raised hands in order (shown when Q&A is the active panel). If moderation is on, a Pending section appears above the main queue.

Queue Controls (per entry)

• Call — moves the entry to On Air, shown on Present View and broadcast to the attendee's phone.
• Done — marks the entry as completed and removes it from the active view.
• Clear — silently removes the entry without marking it done.
• ↑ / ↓ / drag handle — reorder entries manually (disabled while sorting by votes).

4. Running a Q&A Session

1. Make sure attendees have joined the room (share the QR code or join link).
2. Ask attendees to press Raise Hand on their phone. They can optionally type a question.
3. The entry appears in the queue on your host screen. The queue is ordered by arrival time by default; switch to Sort by Votes to surface the most popular questions.
4. Press Call on any entry to bring that person On Air. The Present View screen shows their name and question. The attendee's phone also shows You're On Air.
5. After they speak, press Done. The next entry is ready to call.
6. Repeat until the Q&A block is finished.

5. Running a Poll

CuePulse has two ways to run polls: as a step inside the Rundown (see next section), or as a standalone Poll with its own on-air mode — useful when you just want to run a quick multi-question poll without building a full rundown.

Creating a Standalone Poll

1. Click the Poll button in the mode switcher, then Set up poll.
2. Add one or more questions, each with 2–6 answer options. Optionally mark a correct answer per question (for quiz-style polls) and reorder with the ▲ ▼ buttons.
3. Click Go Live. The poll is now on-air for attendees and Present View.

Running It Live

• Next / Prev — step through your questions one at a time.
• End — switches attendees/Present View to the Join QR screen. The button becomes ▶ Start to resume the poll exactly where you left off.
• Edit Poll — change questions without losing already-collected answers for any question you don't touch.
• ↺ Restart — resets back to question 1 with every answer cleared.

6. Rundown Playlist

The Rundown lets you pre-plan a whole session as one ordered playlist mixing Q&A breaks, poll questions, and word clouds, then step through it live with Next/Previous.

Building a Rundown

1. Click the Rundown button in the mode switcher, then Set up rundown.
2. + Add poll question — a multiple-choice question with 2–6 options (optionally mark a correct answer).
3. + Add Q&A break — when reached, attendees see the normal raise-hand queue instead of a question.
4. + Add Word Cloud — a prompt attendees submit short words/phrases to, growing by frequency on Present View.
5. Use the ▲ ▼ buttons on each item to reorder, then click Go Live.

Stepping Through

Use the Next ➜ / ⬅ Prev buttons in the Rundown's live view to advance. Present View and attendees' phones update automatically to match the current item.

Edit Rundown lets you fix a typo or add/remove items mid-event without losing collected votes/answers for anything you don't touch. ↺ Restart resets fully back to item 1.

7. ☁ Word Cloud

A Word Cloud collects short word or phrase responses from the audience and displays them live on the Present View screen. The more people who submit the same word, the larger it appears. Run it as its own mode (the Word Cloud button in the mode switcher), or as a step inside a Rundown.

Standalone Word Cloud

1. Click the Word Cloud button in the mode switcher, then type a prompt — for example, "One word that describes today's keynote".
2. Click Go Live. Attendees see a text input on their phone; they can submit up to 3 words or phrases (max 50 characters each).
3. Words appear on the Present View screen immediately, growing in size as more people submit the same word.
4. Click Clear Words to reset all submissions and start fresh with the same prompt.

8. Question Moderation

When moderation is enabled, every raise-hand entry enters a Pending state before the room can see it. This lets you review questions before they appear in the public queue.

Enabling Moderation

1. Click the Settings (gear) icon in the host header.
2. Under the Questions category, toggle on Question Moderation.
3. Click Save. The setting takes effect immediately for all new entries.

Approving & Rejecting

• New entries land in the Pending section at the top of the queue. You will hear a beep alert.
• Click Approve to move the entry into the main waiting queue. It becomes visible to the room.
• Click Reject to silently discard the entry. The attendee's phone shows a polite declined message.

9. Round-Table Mode

Built for round-table events (e.g. 20 tables of 10 people) — the host needs to know not just who's asking, but which table they're at.

Turning It On

1. Open Settings → Tables and switch on Table mode.
2. Set Number of tables (attendees will choose from 1 up to this number).

What Changes

• Attendees now see a "Your table number" dropdown on the join page before they can raise their hand — it's remembered on their phone for the rest of the event.
• The host's queue, on-air card, and history all show a "Table N" badge next to the attendee's name.
• Present View shows the same badge next to the current speaker and up-next list.

10. Saving & Loading Rooms

If you run the same type of event repeatedly (e.g. several sessions a day, or a recurring monthly meeting), you can prep a room once and reuse it every time — from any device, since it's tied to your license key rather than one browser.

Saving a Room

1. Build your Q&A settings, Poll, Rundown, or Word Cloud as usual.
2. Click Save Room in the header. If a Poll/Rundown/Word Cloud editor is still open with unpublished changes, it's published automatically first — you don't need a separate "Go Live" step.
3. Give the room a label (e.g. "Monday Town Hall"). If you've saved this room before, you can reuse the same label with one click instead of retyping it.

Loading a Room

1. Click My Rooms in the header (or on the initial room-code screen before opening any room).
2. Click Load next to the saved room you want.

11. ↗ Present View Display

Present View is a projector-optimised full-screen display, opened from the host screen via Present View (opens a new tab) or Extend View (opens pre-positioned to fill a second monitor, if one is connected). Use the fullscreen button on the Present View page itself to go fullscreen — browsers require a click on the page to grant fullscreen, so it can't happen automatically.

What Present View Shows

• Join QR — when the host clicks Show Join QR (or ends any mode), a full-screen QR code, event title, and room code invite more people to join.
• On Air (Q&A) — the name (and table number/question, if provided) of the attendee who was called, plus an up-next list.
• Poll active — the current question and a live bar or pie chart that updates as votes come in.
• Word Cloud active — the prompt and a growing word cloud, sized by how many people submitted each word.

12. Attendee Join Page

Attendees open the join link (or scan the QR code) and type their name to enter the room. No account or app download is required.

Attendee Actions

• Table number — if the host has turned on Round-Table Mode, attendees pick their table number first (remembered on their phone for the rest of the event).
• Raise Hand — submits a raise-hand entry. An optional text field lets them type a question (up to 200 characters).
• Lower Hand — withdraws their entry from the queue at any time before being called.
• Vote — upvote any question visible in the shared queue (requires Upvoting to be enabled in settings).
• Answer Poll — when a poll is active, choose one option and submit. Each attendee can answer once per question.
• Submit Word — when a Word Cloud is active, type a word or short phrase and tap Submit. Up to 3 submissions per cloud per attendee.

Status Messages on the Attendee's Phone

• You're #N in line — their current position in the waiting queue.
• Awaiting approval — entry is pending moderation review.
• You're On Air — they have been called and should speak.
• Done — thank you! — their session is complete.

13. Settings

Click the gear icon in the host header to open the settings panel. Settings are organised into five categories:

Questions

• Allow questions — when off, attendees can still raise their hand but the question text field is hidden.
• One question per person — once someone's question is answered, they can't raise their hand again in this room.
• Moderate questions — new questions go into a pending queue you approve or reject before they become visible to the room.

Tables

• Table mode — attendees pick their table number when raising a hand. See Round-Table Mode.
• Number of tables — how many tables attendees can choose from.

Voting

• Enable voting — let attendees upvote each other's questions to help prioritise the queue.
• Sort by votes — show the most-upvoted question next instead of strict raise order. Applies to Present View too.

Display

• Present View pie chart — show poll results as a pie chart on Present View instead of bars.
• Room colour — choose from 8 built-in themes for Present View and the join screen. Changes apply live.

Host

• Sound alerts — play a beep when a new hand is raised. Only affects this device.
• Stay signed in — how many days this device trusts your license key before quietly re-checking it (1–30 days). Only affects this device/browser.

14. Troubleshooting

Attendees Can't Join

• Make sure you have started a room on the host screen — the room code must be visible.
• Check the join URL is correct — it should end with /cuepulse/join.html?room=XXXX.
• Try sharing the QR code from the Present View screen directly instead of a typed URL.

License Key Not Accepted

• Copy-paste the key from your email to avoid typos.
• Check that your subscription is active at cuecongress.com.
• If activating on a new device, check whether your device limit has been reached. Contact support to reset.

Logged Out Unexpectedly

CuePulse stores its activation in your browser's localStorage. Clearing browser data or using Private/Incognito mode will remove the stored key. Re-enter your license key to reactivate.

Poll Results Not Updating

• Make sure the poll is in Open state — closed polls are locked and show final results only.
• Refresh the Present View screen if it appears frozen. The host screen continues to receive updates independently.

Support

Email info@cuecongress.com with your license key and a brief description of the issue.